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Manager, Client and Project Portfolio Management

City: Within an NRC office across Canada

Organizational Unit: Knowledge, Information and Technology Services 

Classification: CS-4 

Tenure: Continuing 

Language Requirements: Bilingual Imperative CCC/CCC 

The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, Aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for an organized manager to lead a team of project managers who deliver complex IM/IT project to a diverse set of clients including 14 Research Centres, 14 Corporate Branches, and a large Grants and Contributions organization. The selected candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

Key Activities:

  • Leads, manages, and continuously improves the delivery of Business Relationship Management services with a focus on Research Centre clients. These services include: project intake and demand management, development and annual update of digital roadmaps for each of the 14 research centres, and the facilitation of a research IM/IT community of interest that actively provides feedback on KITS’ services and assists in communication of to the NRC research community at large.
  • Leads, manages, and continuously improves the delivery of Project Management Office services, with a focus on Research Centre clients.  Develops and maintains KITS’ project portfolio management framework and associated practices and tools, Provides monthly briefing material to the President’s IM/IT Committee with key project proposals, business cases, and recommendations for prioritization and funding. 
  • Chairs or facilitates project-related meetings such as the Project Review Board (PRB) with project sponsors, other stakeholders and vendor representatives. Chairs or participates in departmental and inter-departmental meetings and committees as required.
  • Manages a team of staff and consultant project managers and project coordinators who lead the delivery of projects both internal to KITS and to clients across NRC.  Ensures adoption and utilization of internal standards and practices for items such as project charters, project management plans, project financial control, work planning and scheduling, stage gate approvals, status reporting, and project close-out. 
  • Maintains a flexible resourcing model that can respond to workload spikes typically driven by client-funded projects typically through onboarding of consulting resources.  Maintains a set of procurement vehicles for frequently used resource categories and executes RFPs for other resources as required to fulfill the needs of approved projects.
  • Maintains strong relationships and coordination with key internal and external partners that are critical to project success.  Internal partners typically include other Branches within KITS, the NRC Client Service Centre, and Security Branch.  The key external partner is Shared Services Canada who are the main service provider for any infrastructure, network or data centre elements associated with IM/IT projects.
  • Maintains knowledge of and appropriately adopts established and emerging best practices in Business Relationship Management and IM/IT project management.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Bachelor degree in Computer Science, Computer Engineering, Information Technology or Information Systems or Business administration.

Project Management certification is an asset.

A college degree in an IT related field and *extensive experience may be considered.

*Extensive is defined as 10 or more years


For information on certificates and diplomas issued abroad, please see Degree equivalency


  1. Extensive experience working with project management principles and leveraging project management tools.
  2. *Significant experience providing IT project management and expert advisory services for one or more multi-disciplinary large IT projects.
  3. *Significant experience providing expert technical advice, recommendations and management to ensure the alignment of departmental IT resources with client requirements.
  4. *Significant experience in providing leadership, negotiation and management theory, principles and practices/skills in order to lead committees and teams and manage a unit.
  5. *Significant experience in the IT field, including areas such as systems analysis, systems implementation, project management.
  6. *Significant experience in the supervision and direction of staff.
  7. Preference will be given to candidates having provided services in a decentralized environment and within the context of the federal government and Shared Services Canada.

*Significant is defined as 3 or more years.

Condition of Employment

Reliability Status

Language requirements

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  1. Advanced knowledge and ability to apply project management principles, techniques and related tools.
  2. Solid knowledge of the theories and principles of computer science, computer systems design, application development, the systems development life-cycle (SDLC), service management, and management of change.
  3. Solid knowledge of all IT functions involved in an IT organizations (e.g security, architecture, infrastructure/operations, database, planning, applications development etc.).
  4. Knowledge and application of internationally recognized standards of IT project/portfolio management in order to manage IT projects and provide related expert advisory services.
  5. Knowledge of principles, techniques and practices of strategic and business analysis, planning and risk management in order to manage the research, development and implementation of department operational and strategic IT project plans.
  6. Ability to research and analyze IT issues and provide sound advice and expertise to management.

Behavioural Competencies

  • Technology extension - Communication (Level 3)
  • Technology extension - Business understanding (Level 2)
  • Technology extension - Client focus (Level 3)
  • Technology extension - Results orientation (Level 3)
  • Technology extension - Teamwork (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Technology Extension


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $102,383 to $124,163 per annum. 

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $248 per month.


  • A pre-qualified list may be established for similar positions for a one year period.
  • Candidates must clearly answer all application questions. CV and cover letter will only be used to confirm information detailed in the application. Candidates must use the education/experience criteria as a header and then write a maximum of 800 characters demonstrating how they meet them by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
  • Failure to provide appropriate or factual information in the application may result in the rejection of your application.
  • Candidates will not be solicited for incomplete or possible missing information.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • Preference may be given to qualified candidates who self-identify as members of one of the four EDI groups: Women, Racialised People, Aboriginal and persons with handicaps.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (12059) to:


Telephone: 613-990-4498 

Closing Date: 16 June 2021 - 23:59 Eastern Time



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


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