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Technical Outreach Officer

City: Within a National Research Council office across Canada
Organizational Unit: Construction 

Classification: RCO 

Tenure: Term 

Duration: 2 years

Language Requirements: English 


Note : This position is being re-posted with a revised location.  If you had previously applied, there is no need to re-apply.

The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, Aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
We are looking for a Technical Outreach Officer to support our Construction Research Centre. The Technical Outreach Officer would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.
As the information transfer focal point for the Climate Resilient Built Environment (CRBE) Initiative and other climate and research initiatives, the Technical Outreach Officer has a solid technical background and understanding of technical concepts in order to work directly with technical and content experts to develop information transfer and outreach activities related to the activities of NRC Construction’s (NRC CONST) CRBE and other climate and research initiatives.  CRBE is a 5-year initiative in partnership with Infrastructure Canada to develop, mobilize and disseminate the tools, knowledge and capacity needed to improve resilience of Canada’s public infrastructure, and to enable a culture of resilience to climate change and extreme events by Canada’s construction sector including infrastructure design and asset management. 
The incumbent supports initiative managers by planning, developing, implementing and monitoring stakeholder outreach, engagement and information transfer strategies, as well as by engaging and liaising with the construction industry, stakeholders and stakeholder associations. In addition, the incumbent will assist in identifying stakeholders and planning, managing and monitoring their engagement in, and understanding of NRC CONST’s research as relates to the climate change adaptation and climate resilience of buildings and infrastructure as well as other research activities at NRC CONST (including those related to building codes, climate change mitigation, and healthy indoor environment).
The Technical Outreach Officer will identify information transfer opportunities and positioning that support the vision, strategic objectives and priorities of NRC CONST and the CRBE Initiative. The incumbent will provide strategic advice to CONST initiative managers and participates in the preparation of briefing material and responses to media and/or ministerial correspondence. Our Technical Outreach Officer identifies issues, conducts research and analysis, and recommends mitigating strategies in the event of stakeholder issues or concerns.
The incumbent will develop and manage subject-specific strategic and technical outreach plans which include key messages, strategic considerations and tactics targeting specific stakeholder groups and topics.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


A Bachelor’s degree from a recognized university in marketing, communications, public policy or in a scientific/technical field is required. 


For information on certificates and diplomas issued abroad, please see Degree equivalency



  • Experience in providing stakeholder outreach, engagement and/or technical information transfer services in a regulatory agency, the construction industry or a science and technology transfer environment.
  • Experience liaising with key stakeholder associations, corporate communications branches and government departments to ensure the successful implementation of stakeholder outreach, engagement and information transfer priorities.
  • Experience in researching, writing and producing technical content (related to engineering, architecture and/or scientific fields) using traditional and online information transfer products and the use of the web as a strategic outreach tool.
  • Experience working with internal and external clients.

Condition of Employment

Reliability Status

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies


  • Knowledge of engineering, architectural and/or scientific concepts and terminology.
  • Knowledge of the construction industry and trends in climate change adaptation for infrastructure or buildings.
  • Knowledge of building or infrastructure research, or the regulatory industry, or trends in climate change mitigation for buildings or infrastructure may be considered an asset.
  • Knowledge of current trends and techniques in stakeholder outreach, engagement and/or information transfer and the following specializations: information management, analysis and measurement, technical and business writing/editing.
  • Ability to research and understand technically complex materials and to effectively target the information to specific stakeholders.
  • Ability to manage and write a diverse range of print and electronic technical information transfer products.
  • Ability to write a variety of reports in English.
  • Knowledge of project and contract management.
  • Knowledge of the Government of Canada’s communications policies and related guidelines may be considered an asset

Behavioural Competencies

  • Management services - Client focus (Level 3)
  • Management services - Communication (Level 3)
  • Management services - Conceptual and analytical ability (Level 3)
  • Management services - Initiative (Level 3)
  • Management services - Results orientation (Level 3)
  • Management services - Teamwork (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

This position is classified as a Research Council Officer (RCO), a group that is unique to the NRC. The RCO group uses a person-based classification system instead of the more common duties-based classification system. Candidates are remunerated based on their expertise, skill, outcomes and impacts of their previous work experience. The salary scale for this group is vast, from $57,220 to $161,754 per annum, which permits for employees of all levels from new graduates to world renowned experts to be fairly compensated for their contributions. 




  • In order to ensure a prompt and efficient processing of applications, candidates will be required to answer screening questions explaining how they meet each of the requirements of this position (education, experience) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how they gained the experience.
  • Candidates will not be solicited for incomplete or possible missing information.
  • Failure to provide appropriate or factual information in the application may result in the rejection of your application.
  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (12324) to:


Telephone: 613-998-6825 

Closing Date: 29 October 2021 - 23:59 Eastern Time 



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