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Team Leader, Information Management

City: Ottawa 

Organizational Unit: Construction 

Classification: CS-4 

Tenure: Continuing NOTE - Assignments for a period of 6 months to 12 months may also be considered

Language Requirements: Bilingual Imperative BBB/BBB 

The NRC Advantage



The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Team Leader, Information Management to support our Construction Research Centre. The Team Leader, Information Management would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

Under the general supervision of the Manager, Production and Marketing, Codes Canada, this specialized position is responsible for assessing existing and emerging technologies, best practices/methodologies in the IM/IT field, and providing strategic direction to management regarding their applicability to Codes Canada, which includes National Master Specifications (NMS), and Canadian Construction Materials Centre (CCMC) business requirements.
The Team Leader is responsible for the management, operation and technical leadership of the Information Systems Unit or ISU and the delivery of its services. The incumbent leads a team of up to eleven information specialists who are responsible for the operation and maintenance of the IM/IT applications and the services supporting Codes Canada and CCMC’s mandate.

This team lead position also employs current project management principles and tools and provides project scoping, coordinates and oversees evaluation, planning, acquisition, development, testing, documentation, configuration, installation, administration, monitoring and maintenance of Codes Canada, CCMC and NMS IM/IT systems, applications and databases and acts as a liaison to the NRC KITS and SSC.

The ideal candidate would be someone with proven and significant experience in IM/IT project management, solid technical knowledge and knowledge of leadership/management principles. The candidate would then use these skills to develop and maintain strategic plans and project schedules and to provide overall project management of Codes Canada, CCMC and NMS IM/IT information specialists, activities and services.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors listed on the poster. It is recommended that candidates use the education/experience criteria as a header and then write one or two paragraphs demonstrating how they meet them by providing concrete examples.

Failure to provide an appropriate cover letter will result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.



Honours Bachelor in Computer Science, Computer Engineering, Information Technology or Information Systems.

Candidates who have acquired advanced computer skills through academic training in another university or college program and who have significant relevant experience in the use of new information technologies may be considered.


For information on certificates and diplomas issued abroad, please see Degree equivalency



  • Extensive experience in the IM/IT field, including areas such as systems analysis, systems implementation and software development life cycle.
  • Extensive experience with project management (including agile project management) principles and  project management tools (preferably Ms. Project).
  • Significant experience in identifying and implementing a Department’s IM/IT needs and technologies that could address policy, program and organizational needs.
  • Significant experience in the development, implementation and maintenance of databases, content management systems, and document delivery systems for the publication of legal or technical documents.
  • Significant experience in implementation and management of IM/IT Service Management practice.
  • Significant experience in providing strategic and technical advice to internal and external stakeholders and management.
  • Significant experience in managing, supervising, mentoring, developing and directing a team of informatics professionals.
Condition of Employment

Reliability Status

Language requirements
Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies


  • Advanced knowledge and ability to apply leadership/management principles particularly as they relate to project management (including agile project management) principles and project management tools (preferably Ms. Project), content management and organizational alignment.
  • Advanced knowledge of information systems, services and operating systems concepts on a variety of computer platforms for the publication of legal or technical documents.
  • Solid knowledge of content management systems, automated document production and publication, Web applications and relational databases.
  • Solid knowledge of adaptive and predictive project management frameworks and techniques, projected workload volume, budgeting and planning, and work and project planning/scheduling tools.
  • Knowledge of and ability to apply IT theory, principles and best practices such as IM/IT Service Management and Risk Management frameworks.
  • Ability to coordinate and supervise the activities of technical staff and provide mentoring and develop staff’s technical skills and competencies.
  • Understanding of Treasury Board and NRC policies and guidelines in the IT field.
  • Knowledge in TeamSite, Oracle and XML would be considered an asset.
Behavioural Competencies
  • Technology support - Client focus (Level 3)
  • Technology support - Conceptual and analytical ability (Level 3)
  • Technology support - Initiative (Level 3)
  • Supervisor - Partnering (Level 3)
  • Supervisor - Developing others (Level 3)
  • Supervisor - Communication (Level 3)
  • Supervisor - Results orientation (Level 3)
Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Supervisor; Technology Support


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $100,870 to $122,328 per annum. 

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $248 per month.


  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (10943) to:


Telephone: 613-998-6825 

Closing Date: 7 December 2020 - 23:59 Eastern Time



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