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Dynamics Technical Team Lead

City: Ottawa or any NRC location across Canada

Organizational Unit: Knowledge, Information and Technology Services 

Classification: CS-3 

Tenure: Continuing 

Language Requirements: Bilingual Imperative BBB/BBB 


* Note that this is a repost and if you have previously applied you do not need to re-apply.


On October 6, 2021, the Government of Canada announced the launch of a mandatory vaccination policy across the federal public service.

The Policy on COVID-19 Vaccination for the National Research Council requires you to be fully vaccinated against COVID-19, and that you attest to your vaccination status prior to the date of your appointment unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.  You can find more specific information on the collection and use of your personal information when you submit your attestation.

The NRC Advantage



The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a knowledgeable and passionate Dynamics Technical Team Lead. The selected candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

If your motto is we can do this better, then we need you!  We’ve embarked on a multi-year initiative to consolidate multiple Sales, Grants & Contributions, and traditional Case Management applications into one enterprise CRM solution.  This solution leverages the Microsoft Platform (D365, Microsoft Portals, Power BI) with various third-party add-ons. 

The successful candidate balances leadership and technical abilities as they work with our dedicated SCRUM team. They can be counted on to:

  • Lead projects or teams, and providing advisory services on technological issues affecting the development, implementation, integration or maintenance of IT applications;
  • Establish (or Update) a Definition of Done with appropriate SDLC processes and procedures as required, leveraging Azure DevOps;
  • Seek out new ideas, identify trends, and explore new technologies to achieve our development needs;
  • Mentors SCRUM developers, sharing their expertise to improve the overall effectiveness of the team.

We are looking for a hands-on technical professional at the CS-3 level, who is on top of their game. If this is you, we have a position that promises to be exciting and challenging.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Bachelor degree in Computer Science from a recognized University or a Technical College diploma in Computer Science or related field. An equivalent combination of education and direct experience may be considered.


For information on certificates and diplomas issued abroad, please see Degree equivalency


  1.  Basic experience supervising work teams or leading project teams engaged in the design, development, implementation, integration, maintenance and support of IT applications (both internal and external facing).
  2. Significant experience engaging technical or project teams, to obtain agreement on service requirements or the resolution of technical issues
  3. Significant experience with Dynamics CRM 2016/365 or similar technologies, this includes configuring entities, forms, views, and security permissions based on business requirements and creating workflows, business processes and rules, as well as custom form scripts that leverage the client-side Javascript libraries. 
  4. Basic experience extending Dynamics CRM or similar technologies, including developing server-side plugins, workflows and processes using the Dynamics SDK and .NET
  5. Basic experience with a Grants and Contributions program would be an asset.

Condition of Employment

Reliability Status

Language requirements

This position is bilingual non-imperative BBB/BBB. Unilingual candidates will be required to attain the linguistic level required within two (2) years from the effective date of appointment.


Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  1. Solid knowledge of software development methodologies, such as Agile, Scrum and/or LEAN.
  2. Solid knowledge of OOB Microsoft Dynamics 365 Entities and common third-party utilities and Add-ons or similar technologies.
  3. Solid ability to create/modify/maintain plug-ins, work flows and web services of Microsoft Dynamics 365 or similar technologies.
  4. Solid ability to plan and manage the activities of the team, this includes knowledge of relevant Government of Canada IT strategies and appropriate IT system security requirements.
  5. Solid ability to research and analyse requirements and recommend solutions.

Behavioural Competencies

  • Technology extension - Communication (Level 2)
  • Technology extension - Conceptual and analytical ability (Level 3)
  • Technology extension - Client focus (Level 2)
  • Technology extension - Results orientation (Level 3)
  • Technology extension - Teamwork (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Technology Extension


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $89,548 to $112,660 per annum. 

In addition, the incumbent who meets the required linguistic profile will receive the Bilingualism Bonus of $800 per year.

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $212 per month.


  • A pre-qualified list may be established for similar positions for a one year period.
  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • This position is being advertised internally and externally simultaneously, however first consideration will be given to internal NRC applicants.
  • Candidates must clearly answer all application questions. CV and cover letter will only be used to confirm information detailed in the application. Candidates must use the education/experience criteria as a header and then write a maximum of 800 characters demonstrating how they meet them by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
  • Failure to provide appropriate or factual information in the application may result in the rejection of your application.
  • Candidates will not be solicited for incomplete or possible missing information.
  • If the candidate does not have Dynamics experience, please indicate the similar tools used and describe why they are considered similar so technical evaluation materials can be adjusted.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (7073) to:


Telephone: 613-858-5773 

Closing Date: Posted until filled



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


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