Share this job

Senior Advisor, Harassment Prevention and Resolution

City: Ottawa 

Organizational Unit: Corporate Secretariat 

Classification: PE-5 

Tenure: Continuing 

Language Requirements: Bilingual Imperative CBC/CBC

The NRC Advantage



The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.


Working closely with the Ombudsperson, Ethics, Integrity and Respectful Workplace and with Senior Executives, the Senior Advisor, Harassment Prevention and Resolution will be responsible for providing guidance, services and specialized expertise in the field of harassment and violence prevention and resolution to employees and managers of the NRC, in order to establish, maintain and restore a respectful and productive work environment within the organization and increase individual and organizational conflict competency.

NRC managers and employees may seek harassment prevention and resolution services and assistance in a variety of workplace conflict situations including:

  • Harassment situations, interpersonal conflicts, specific disputes or violence arising between employees (including managers) of the organization, or between employees of the organization and external stakeholders, partners or clients.
  • The management of harassment complaints, violence in the workplace or complex harassment related situations that have arisen involving numerous parties, involving a group or groups of employees and/or managers.
  • The prevention of apparent or perceived harassment or violence situations that could develop as a result of planned or unforeseen major changes, events or other pressures.
  • The management of apparent or perceived systemic causes of harassment or violence within teams or larger elements of the organization.
  • Training and awareness across the organization on harassment prevention and resolution as well as violence in the workplace.
Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


A University degree which may include social science (business, psychology, law, economics, ethics), human resources management, labour relations or organizational development.


Post-graduate training in field(s) relevant to the position may be considered an asset


Additional training or certification in a counselling related field, Third Party Neutral, Non-Violent Communication or Synergology, or a related investigation training or conflict resolution training may be considered an asset.


For information on certificates and diplomas issued abroad, please see Degree equivalency



  • Significant experience in the management and resolution of harassment complaints and processes in a workplace setting, including reception and analysis of complaints and investigation reports.
  • Experience in conducting harassment complaint fact-finding exercises.
  • Significant experience in the design and delivery of training and awareness sessions.
  • Significant experience consulting and providing advice and recommendations on complex harassment and violence related issues raised by management, unions or employees.


  • Experience in conducting workplace assessments or investigations and/or facilitating workplace interventions with groups in conflicts.
  • Experience in the design and implementation of a departmental program.
  • Experience in the management and/or resolution of disclosures for wrongdoing.
  • Experience in working for an organizational values and ethics program.
Condition of Employment

Secret (II)

Language requirements
Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies


  • Knowledge of harassment complaint processes, Bill C-65, investigation principles, methods, techniques and practices and the NRC Policy on Harassment Prevention and Conflict Resolution.
  • Knowledge of the NRC, and its mandate, programs and awareness of the characteristics and special requirements of an innovation program and scientific research environment.
  • Knowledge of policy and practice related to the Government of Canada Values and Ethics Code for the Public Sector and the Public Servants Disclosure Protection Act, including harassment and violence prevention and conflict resolution.
  • Ability to analyze complex information and manage complex cases.
  • Ability to deliver presentations and training sessions.
  • Ability to compose and edit sensitive written information.
Behavioural Competencies
  • Management services - Communication (Level 3)
  • Management services - Conceptual and analytical ability (Level 3)
  • Management services - Initiative (Level 2)
  • Management services - Networking (Level 3)
  • Management services - Organizational and environmental awareness (Level 3)
  • Management services - Self-knowing and self-development (Level 2)
  • Management services - Teamwork (Level 2)
Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range


From $92,383 to $103,162 per annum. 


In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.




  • Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors (including asset criteria, if applicable) listed on the poster. Candidates must use the education/experience criteria as a header and then write one or two paragraphs demonstrating how they meet them by providing concrete examples.  In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.  Failure to provide an appropriate cover letter will result in the rejection of your application.  Candidates will not be solicited for incomplete or possible missing information.
  • In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.  Failure to provide an appropriate cover letter will result in the rejection of your application.  Candidates will not be solicited for incomplete or possible missing information.
  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.



Please direct your questions, with the requisition number (7523) to:


Telephone: 613-998-6825 

Closing Date: 18 September 2019 - 23:59 Eastern Time



For more information on career tools and other resources, check out Career tools and resources


Date Modified: 2019-09-05

If you encounter accessibility issues using this site, please call 1-613-993-0762 or email us at NRC-Staffing/ for assistance.