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Manager, Research Platforms Support

City: Ottawa 

Organizational Unit: Knowledge, Information and Technology Services 

Classification: CS-4 

Tenure: Term 

Duration: 2 Years 

Language Requirements: Bilingual Imperative CBC/CBC 


  • Assignments and secondments may be considered according to NRC's policies.

The NRC Advantage



The National Research Council of Canada represents a powerful partnering option for anyone looking to push the boundaries of science and industry. In fact, as the Government of Canada's premier research organization supporting industrial innovation, the advancement of knowledge and technology development, we have become catalysts for innovation. For over a hundred years, the impact of our work with industry leaders and other government bodies has shaped Canada’s future. We partner with some of the most creative and solutions-driven minds in the world. 


And now, we want to partner with you. Be part of our collective force to come up with potentially disruptive solutions to Canada’s current and future technology challenges. Let your expertise and inspirations make an impact by joining the NRC.

Your Challenge

We are looking for an organized and dynamic Manager, Research Platforms Support, to support the Knowledge, Information and Technology Services (KITS) branch of NRC. The selected candidate would be someone who shares our core values Integrity, Excellence, Respect and Creativity.


Reporting to the Director, the incumbent is responsible for the management, operation and technical leadership of the Research Platforms Support group and the delivery of its services. The Manager is responsible for the establishment and implementation of the group specifically those related to applications and IM/IT services supporting a complex Research Technology Organization (RTO). The Manager is also responsible for the ongoing management of the group.


The key activities for this position are the following:


  • Manages the financial and human resources of a unit comprised of subordinate application developers and technical advisors; establishes and manages Agency and interdepartmental project teams and committees. Manages related budgets, contracts and agreements.
  • Provides planning, design and development services for the research Systems Development Life Cycle.
  • Manages staff and activities of the unit comprised of multi-disciplinary teams engaged in the delivery of research application and database development and maintenance services; manages the review and evaluation of technology proposals and the review and approval of technical reports.
  • Provides and manages the provision of expert technical advice to clients on the manner in which research application and database could assist in the achievement of policy or program objectives; assigns and develops individuals and groups. Develops and implements SDLC standards and plans.
  • Represents the IT organization for the effective and efficient development and integration of research IT applications and databases in consultations and negotiations with senior managers or officials within the NRC, in other federal departments and other external organizations to seek common ground while partnering to move initiatives forward.
  • Chairs or facilitates project-related meetings with project sponsors, other stakeholders and
  • vendor’s representatives. Chairs or participates in agency and inter-departmental meetings
  • and committees as required.
  • Maintains knowledge of trends and developments in application and database development and project management techniques and practices or other IT applications and databases development and management processes.


This position will allow the incumbant to maintain their highly valuable technical skills as he/she will be expected to participate in the exercise of the delivery functions, namely supporting code developers, and UNIX/Windows system administrators. This will also appeal to a person who has a very strong application development background with a strong competency in Systems Development Life Cycle. If you’re person, then this is the perfect role for you!


NRC’s main campus on Montreal Road offers free parking and easy access for runners, walkers and in-line skaters to break away during the day and enjoy the beautiful surroundings. Most buildings have shower and locker facilities, in addition to an on-campus Fitness Centre. There are also areas for soccer, volleyball and even beach volleyball during the summer! There are ample picnic areas and easy access to a shopping centre, grocery store and pharmacy, as well as numerous restaurants.


To know more about the NRC and the advantage, please click on the following link:

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Bachelor degree in Computer Science, Computer Engineering, Information Technology or Information Systems.

A college degree in an IT related field combine with extensive experience (at least 10 years) in SDLC may be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency


  • Extensive experience in the IM/IT field, including areas such as systems analysis, systems implementation and software development life cycle.
  • Significant experience in identifying a Department’s IT needs and technologies that could address policy, program and organization needs.
  • Significant experience in SDLC and putting into effect the practices for a research program.
  • Significant experience in advising senior management on the strategic planning of application architecture.
  • Significant experience in the supervision and direction of staff.
  • Preference will be given to candidates having provided services in a decentralized environment and within the context of the federal government.

Condition of Employment

Secret (II)

Language requirements

Bilingual Imperative CBC/CBC 


Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Knowledge of theories, principles, practices and methods of SDLC and application architecture;
  • Knowledge of the development of applications and IT systems, complex technology platforms and architectures;
  • Knowledge of the development of application standards and plans, architecture development and implementation encompassing information technology, information management and data management concepts, systems and services development and implementation, in order to manage and provide expert advisory services on the Agency’s research applications;
  • Ability to apply Software Architecture principles and best practices;
  • Ability to develop, implement, manage and evaluate software development support (i.e. IT infrastructure, IM policies, etc); and
  • Knowledge of and ability to apply project management principles, techniques and related tools.

Behavioural Competencies

  • Supervisor - Business understanding (Level 2)
  • Supervisor - Client focus (Level 3)
  • Supervisor - Communication (Level 3)
  • Supervisor - Results orientation (Level 3)
  • Supervisor - Teamwork (Level 3)
  • Supervisor - Visioning/alignment (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Supervisor


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

  • From $95,992 to $116,412 per annum. 
  • In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.
  • An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $248 per month.


  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • Travel may be required.
  • The incumbent must adhere to safe workplace practices at all times.
  • This position is being advertised internally and externally simultaneously; however, first consideration will be given to internal NRC applicants.
  • Overtime may sometimes be required.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors listed on the poster. Candidates must use the education/experience criteria as a header and then write one or two paragraphs demonstrating how they meet them by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience. Failure to provide an appropriate cover letter will result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.
  • An eligibility list may be established for a one-year period for similar positions of various tenures, various linguistic profiles and various locations.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.



As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities. Measures for accommodation are available to all candidates retained for further assessment.


Please direct your questions, with the requisition number (1791) to:


Telephone: 613-990-4498 

Closing Date: 21 January 2019 - 23:59 Eastern Time



For more information on career tools and other resources, check out Career tools and resources


Date Modified: 2019-01-08

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