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Manager, Program Operations and Governance

City: Ottawa 

Organizational Unit: National Programs and Business Services Branch 

Classification: RCO 

Tenure: Continuing 

Language Requirements: Bilingual Imperative CBC/CBC 


This position is being re-posted. If you had previously applied to this competition, there is no need to re-apply.

The NRC Advantage



The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Manager, Program Operations and Governance to work within the NRC’s National Program Office (NPO) which is part of the National Programs and Business Services (NPBS) Branch. The Manager would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The NPO was established in 2018 following a federal budget announcement of three initiatives to support collaboration between NRC researchers and other research performers in Canada and internationally:

  • The Ideation Fund – New Beginnings Initiative supports small-scale, one-year, collaborative research projects involving individual NRC researchers and external collaborators. 
  • The Ideation Fund – Small Teams Initiative supports medium-scale, three-year, collaborative research projects involving NRC research teams and external collaborators. 
  • The Collaboration Programs are a series of large-scale, long-term (7 year) research programs through which the NRC marshals researchers from across the organization to conduct research focused on public policy objectives in collaboration with researchers from academia and the private sector, as well as other sectors of society domestically and internationally.
Your Challenge (continued)

Under these three initiatives, the NRC provides up to $27M/year of G&C funding to collaborators—funding that is delivered by the NPO. The Manager, Program Operations and Governance will be responsible for managing the team overseeing NPO operations and governance. Responsibilities of the team include:

  • overseeing the development of tools and processes to support the management and oversight of G&C agreements and financial claims;
  • reviewing, validating, and processing claims for payment from G&C recipients;
  • monitoring G&C recipient compliance with the terms and conditions of funding agreements;
  • developing and implementing NPO governance frameworks (risk management framework, management control framework, performance measurement framework, and risk-based audit framework);
  • managing the NPO’s responsibilities as the NRC’s business owner of SAP Project Systems (a project management software tool);
  • managing the operations & maintenance (O&M) and G&C budgets of the NPO; and
  • working with developers to develop information management systems to administer G&C applications, due diligence, peer review, and awards.
Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Bachelor’s degree from a recognized university.


For information on certificates and diplomas issued abroad, please see Degree equivalency



  • Significant* experience in the development and implementation of program management controls and related frameworks (e.g., risk-based audit frameworks, risk management frameworks, management control frameworks, performance measurement frameworks)
  • Significant* experience in liaising within a government department and with central agencies in an operational/program environment and in developing and maintaining a network of contacts in this regard
  • Significant* experience managing human and financial resources
  • Experience in managing back-office functions for a grant and/or contribution program, including the claims review process
  • Experience in providing strategic advice and written and oral briefings to executives in a public service context
  • Experience representing a government department or agency with other government departments/agencies or other levels of government, and with external partners or stakeholders


*Significant refers to at least 2 years of experience.


Condition of Employment

Secret (II)

Language requirements
Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies
  • Knowledge of the Treasury Board Policy and Directive on Transfer Payments.
  • Knowledge of the Financial Administration Act and of management and financial controls and frameworks as they relate to the administration of transfer payments.
  • Knowledge of financial/project management enterprise systems (e.g., SAP Project Systems).
  • Ability to prepare briefing notes and presentations for executives.
  • Basic knowledge of federal government policies and strategies that are relevant to NRC’s programs and strategic interests.
Behavioural Competencies
  • Management services - Communication (Level 4)
  • Management services - Conceptual and analytical ability (Level 3)
  • Management services - Networking (Level 3)
  • Management services - Teamwork (Level 3)
  • Management services - Organizational and environmental awareness (Level 3)
  • Management services - Initiative (Level 3)
  • Management services - Self-knowing and self-development (Level 2)
Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services


View all competency profiles



Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range


This position is classified as a Research Council Officer (RCO), a group that is unique to the NRC. The RCO group uses a person-based classification system instead of the more common duties-based classification system. Candidates are remunerated based on their expertise, skill, outcomes and impacts of their previous work experience. The salary scale for this group is vast, from $55,541 to $157,009 per annum, which permits for employees of all levels from new graduates to world renowned experts to be fairly compensated for their contributions. 


In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.


  • Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors listed on the poster. Candidates must use the education/experience criteria as a header and then write one or two paragraphs demonstrating how they meet them by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience. Failure to provide an appropriate cover letter will result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.
  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.



Please direct your questions, with the requisition number (7926) to:


Telephone: 613-993-9173 

Closing Date: Posted until filled



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


Date Modified: 2019-01-20

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