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IT Specialist

City: Ottawa 

Organizational Unit: Construction 

Classification: CS-2 

Tenure: Continuing 

Language Requirements: Bilingual Imperative CBC/CBC 



The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, Aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

We are looking for an IT Specialist to support our Construction Research Centre. The IT Specialist would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The Construction Research Centre leverages a number of externally and internally accessed IT applications to meet research and technology project deliverables, and to serve our clients. These are built on top of data acquisition systems, relational databases and IT infrastructure.

The various research teams also use a wide range of technologies to advance their work, and seek the counsel of the Research IT support team to make informed technology decisions.

The IT Specialist will provide support for complex technical problems related to applications and technology by troubleshooting and analyzing problems, implementing solutions and developing new procedures. At ease working independently or as part of a team, the IT Specialist will provide system support and maintenance, gather business requirements from clients, and contribute to planning, developing and implementing new systems or enhancements.  They will also be expected to establish and execute system test procedures, develop technology change implementation plans, create the required program and system documentation, and follow up to ensure all functionality has been delivered as required.

Success in this position will require an adaptable and client-centred approach where the IT Specialist may need to reprioritize their work activities to respond to urgent needs.  Close collaboration with the Team Leader will ensure that the team’s promised deliverables continue to advance, while also providing an opportunity to develop additional technical and business skills.

If you enjoy variety but can effectively focus on analysing problems and developing workable solutions for your clients, this position could be right for you. 

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Candidates must clearly demonstrate in their cover letter how they meet the education and experience factors listed on this poster in order to be given further consideration as candidates. Candidates must use the education/experience criteria as a header and then write one or two paragraphs demonstrating how they meet them by providing concrete examples.  In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.  Failure to provide an appropriate cover letter will result in the rejection of your application.  Candidates will not be solicited for incomplete or possible missing information.



A University degree with a concentration in software development, computer science or Information technology management.


A combination of post-secondary education with experience in at least three of: Oracle database & Oracle PL/SQL, MS SQL database, PowerShell, application development, web technologies and network technologies may be considered


For information on certificates and diplomas issued abroad, please see Degree equivalency



  • Experience in analysis, design and programming using advanced programming languages and technologies.
  • Basic experience in server administration, user account management and application maintenance.
  • Basic experience in the development and maintenance of business applications.
  • Experience with other aspects of Information Technology, such as TCP/IP network protocol, firewall, wireless technologies and connectivity of cellular and IoT devices.
  • Experience in Agile development would be considered an asset.

Condition of Employment

Secret (II)

Language requirements

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies


  • Programming knowledge with various PC software development packages and languages such as Visual Studio, Structured Query Language (SQL), SQL Management Studio, .NET Framework, HTML, ASP.NET, PowerShell, IIS or MS Access.
  • Knowledge of network technologies (cabled, wireless, cellular, etc.), firewall concepts, IT security concepts, smartphone, IoT and tablet technologies, www, backup systems.
  • Knowledge of security and privacy principles in order to ensure their integration in all proposed business solutions and/or projects.
  • Must have excellent problem-solving and analytical skills.
  • Capable of multi-tasking and managing concurrent tasks and initiatives.
  • Ability to plan and organize activities to achieve a desired goal.
  • Advanced ability to read, write and communicate orally in primary official language, along with ability to respond effectively to a query in the other official language.

Behavioural Competencies

  • Technology support - Client focus (Level 2)
  • Technology support - Conceptual and analytical ability (Level 2)
  • Technology support - Initiative (Level 2)
  • Technology support - Results orientation (Level 2)
  • Technology support - Teamwork (Level 2)
  • Technology support - Communication (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile:  Technology Support


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $73,450 to $92,229 per annum. 


In addition, the incumbent who meets the language requirements will  receive the Bilingualism Bonus of $800 per year.

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $176 per month.




  • Resumes will be used only as a secondary source to validate the experience described in the cover letter.
  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • Overtime may sometimes be required.
  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (10955) to:


Telephone: 613-998-6825 

Closing Date: 3 February 2021 - 23:59 Eastern Time



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