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Human Resources Coordinator

City: Ottawa 

Organizational Unit: Human Resources 

Classification: AD-4 

Tenure: Various Tenures

Language Requirements: Bilingual Imperative CBC/CBC

The NRC Advantage



The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.


We are looking for a Human Resources Coordinator (HRC) to support the Human Resources Branch. The Human Resources Coordinator would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.


The Human Resources Coordinator’s (HRC) primary responsibility is to provide administrative support to a wide range of HR areas. The support entails the preparation and dissemination of documentation; producing and generating reports; resolution of a wide range of problems; interaction with clients to exchange information, responding to various queries with a view to creating and maintaining a positive impression of the organization. The HRC keeps abreast of all new relevant programs, policies and initiatives and assists with the communication process to clients regarding local procedural and process changes as appropriate.

The HRC maintains a human resources data tracking and reporting system (SAP) and provides system related information, requiring the use of the various HR modules as well as the reporting function that the system provides.

This position will appeal to a person who thrives in a fast-paced environment, is well organized and detail-oriented, and who enjoys working collaboratively as part of team to deliver excellent client service to a wide range of clients from across Canada and the general public.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Successful completion of secondary school according to provincial standards.

Preference may be given to candidates with relevant postsecondary education.


For information on certificates and diplomas issued abroad, please see Degree equivalency


Recent and significant** experience in an office environment providing client service and administrative support including the following:

  • Preparing, proofreading and formatting documents and correspondence.
  • Coordinating meetings.
  • Responding to client enquiries.
  • Experience at an intermediate level with Microsoft Office Suite, particularly Excel, Outlook and Word.

Preference may be given to applicants with experience in any of the following areas:

  • Providing administrative support or human resources services in a complex and/or unionized organization.
  • Using a human resources information management system (such as SAP or PeopleSoft) including data entry, maintenance, tracking and generating reports.
  • Experience with SuccessFactors would be an asset.

**Significant and recent means a minimum of two years’ experience gained within the last five years.

Condition of Employment

Reliability Status

Language requirements

Bilingual Imperative CBC/CBC 


Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Ability to provide information, explain processes and respond to queries.
  • Ability to organize a variety of tasks and activities while balancing multiple priorities.
  • Ability to use computer software to prepare a wide variety of HR documents.
  • Ability to work effectively in a continuously changing work environment.
  • Ability to perform tasks with accuracy and attention to detail.

Behavioural Competencies

  • Management services - Conceptual and analytical ability (Level 1)
  • Management services - Communication (Level 2)
  • Management services - Initiative (Level 2)
  • Management services - Teamwork (Level 1)
  • Management services - Results orientation (Level 2)
  • Management services - Client focus (Level 1)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $47,713 to $60,673 per annum. 


In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.


  • A pre-qualified list may be established for similar positions for a one year period.
  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • This position is being advertised internally and externally simultaneously, however first consideration will be given to internal NRC applicants.
  • In order to ensure a prompt and efficient processing of applications, candidates are encouraged to provide, along with their résumé, a detailed covering letter explaining how they meet each of the requirements of this position (education, experience, language requirements) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
  • A written examination may be administered.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • As an added bonus, NRC employees receive an additional week off at the end of December. NRC shuts down between the 24th of December and the 1st of January. Employees are paid for this time, but make up the hours during the year.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.



Please direct your questions, with the requisition number (3262) to:


Telephone: 613-990-1679 

Closing Date: Posted until filled



For more information on career tools and other resources, check out Career tools and resources


Date Modified: 2019-01-30

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