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HPC and Application Support Technical Advisor

City: Within a National Research Council Office across Canada 

Organizational Unit: Knowledge, Information and Technology Services 

Classification: CS-3 

Tenure: Continuing  

Language Requirements: Bilingual Imperative BBB/BBB 


Assignments and secondments may be considered according to NRC's policies. 


The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At the NRC, we know that diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, a safe and respectful work environment, and contributing to a more inclusive Canadian innovation system.  We welcome all qualified applicants and encourage you to complete the employment equity self-declaration questions during the job application process.


Please let us know of any accommodation measures required to help you to be assessed in a fair and equitable manner. Please note that the information you provide will be treated confidentially. 

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a high-performance computing (HPC) and application optimization technical advisor to be a member of our Research Platform Support team. The advisor would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

This position will be a member of our Research Platform Support team responsible for supporting NRC’s users on local and cloud HPC systems. The candidate will be responsible in supporting users on HPC systems above the operating system layer (e.g.: applications, container images, job scheduler). The successful candidate will also be responsible for maintaining and completing technical documentation of the services.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


A University degree or college diploma in a field related to the position, such as (but not limited to) Computer Science or Computer Engineering.


For information on certificates and diplomas issued abroad, please see Degree equivalency


  • Recent and significant experience supporting Linux HPC users for CPU (central processing unit) and GPU (graphics processing unit) (e.g. Nvidia V100) jobs submitted to a SGE or Slurm scheduler.
  • Recent and significant experience with GNU and Intel compiler suites, Python and Linux shells (e.g.: Bash, C) scripting.
  • Recent and significant experience in containerization technologies such as Docker and Singularity.
  • Significant experience providing computing support, analyzing, troubleshooting, and resolving complex application problems (e.g.: code compilation and runtime issue resolution).
  • Significant experience in creating and updating technical documentation.
  • Experience working as a team and collaborating with members of other teams.

* Significant is defined as 2 to 5 years of experience.
* Recent is defined as within the last five years.

Condition of Employment

Secret (II)
A Secret clearance must be obtained within 12 months of employment.

Language Requirements

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Knowledge of shell scripting (e.g. Bash and/or C)
  • Knowledge of GNU and Intel compiler suites
  • Knowledge of Slurm and SGE schedulers
  • Knowledge of Docker and Singularity container technologies
  • Knowledge of Red Hat and Ubuntu Linux distributions.
  • Ability to apply basic project management practices and principles to challenges and situations.


  • Experience supporting scientific applications, languages and environments (e.g. CRAN-R, Ansys, OpenFOAM, Cobalt, etc)    
  • Experience with cloud computing platforms (e.g.: Azure, AWS).
  • Experience with Azure container registry, Azure container instances, Azure Kubernetes Services (AKS) and Azure Batch Shipyard.
  • Strong customer service skills. 
  • Experience with multiple scripting languages.

Behavioural Competencies

  • Technology support - Client focus (Level 3)
  • Technology support - Communication (Level 3)
  • Technology support - Conceptual and analytical ability (Level 3)
  • Technology support - Initiative (Level 3)
  • Technology support - Teamwork (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Technology Support


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.


From $89,548 to $112,660 per annum. 

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $212 per month.


NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.


  • Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
  • A pre-qualified list may be established for similar positions for a one-year period.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.

As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities. Measures for accommodation are available to all candidates retained for further assessment.



Please direct your questions, with the requisition number (17459) to:


Telephone: 343-548-9537 

Closing Date: Posted until filled. 



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


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