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Director, Operations

City: Ottawa 

Organizational Unit: Security and Disruptive Technologies 

Classification: MGT-1 

Tenure: Continuing 

Language Requirements: Bilingual Imperative CBC/CBC 


On October 6, 2021, the Government of Canada announced the launch of a mandatory vaccination policy across the federal public service.


The Policy on COVID-19 Vaccination for the National Research Council requires you to be fully vaccinated against COVID-19, and that you attest to your vaccination status prior to the date of your appointment unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.  You can find more specific information on the collection and use of your personal information when you submit your attestation.

The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 


NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, Aboriginal peoples and persons with disabilities.


Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
We are looking for a Director, Operations to support our Security & Disruptive Technologies Research Centre. The Director, Operations would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.
Working closely with the Research Centre Director General, the Director, Operations is responsible for managing the Research Centre's operations, including the processes for the implementation of strategic, policy and business plans to enable the Research Centre to meet its objectives in the provision of research and technology development support to the relevant sector. The position provides oversight of support programs including interface with corporate common services and the Health, Safety and Environment Branch, and ensures the alignment, operational efficiency and integration of services.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


  • Degree in science, engineering or business. Preference may be given to candidates with a combination of technical and business education.
  • Project Management Certification would be considered an asset
  • Training in Occupational Health and Safety would be considered an asset.


For information on certificates and diplomas issued abroad, please see Degree equivalency


  • Experience in providing strategic and tactical leadership in the management of operational issues in a complex environment (i.e. scientific research), developing and implementing operational/strategic/business plans, policies, procedures, best practices or programs and in identifying areas of improvement and innovation.
  • Experience in providing strategic and operational analysis, advice and recommendations to senior management on complex organizational initiatives/issues to enable decision making (such as strategic planning, finance, human resources, scientific facilities management, information management and information technology) and then execute those decisions.
  • Significant and recent experience managing human resources including direct supervision of staff, assignment of work and managing employee performance.
  • Experience establishing and maintaining productive client relations, strategic partnerships or networks with internal and external stakeholders
  • Significant experience in overseeing the design and construction of scientific facilities.

Condition of Employment

Secret (II)

Travel may be required.

All employees of the National Research Council are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.

Language Requirements

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Knowledge and understanding of the following business functional areas: strategic and operational planning, financial management, Human Resources Management, Occupational Health and Safety and project management.
  • Ability to demonstrate strong business acumen, analyze complex information to provide strategic advice and recommendations and to use sound judgment to deal with matters in an appropriate and timely manner.
  • Ability to manage effectively and lead people through complex and continuously changing business and technology environment while keeping employees engaged.
  • Ability to foster strong and positive working relationships among internal and external stakeholders.

Behavioural Competencies

  • Inspirational Leadership (Level 3)
  • Strategic Outlook and Alignment (Level 3)
  • Drive for Results and Efficiency (Level 4)
  • Leverage Collaborative Relationships (Level 3)
  • Financial Management (Level 3)
  • Client Relationship Management (Level 3)
  • Industry Sector Knowledge (Level 3)
  • Human Resources Management (Level 3)
  • Self-Awareness (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Competencies (MG)


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.


From $116,100 to $139,300 per annum. 


NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.


  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.



Please direct your questions, with the requisition number (15827) to:


Telephone: 613-993-1679 

Closing Date: 9 December 2021 - 23:59 Eastern Time



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


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