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Collection Assistant

City: Ottawa 

Organizational Unit: Knowledge, Information and Technology Services 

Classification: AD-3 

Tenure: Continuing 

Language Requirements: English 

The NRC Advantage



The National Research Council of Canada represents a powerful partnering option for anyone looking to push the boundaries of science and industry. In fact, as the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development, we have become catalysts for innovation. For over a hundred years, the impact of our work with industry leaders and other government bodies has shaped Canada’s future. We partner with some of the most creative and solutions-driven minds in the world. 


And now, we want to partner with you. Be part of our collective force to come up with potentially disruptive solutions to Canada’s current and future technology challenges. Let your expertise and inspirations make an impact by joining the NRC.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. 


We are looking for a vibrant and dynamic Collection Assistant to support the National Science Library within our Knowledge, Information and Technology Services Branch. The Collection Assistant would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

Under the general supervision of the Supervisor, Collection Management Services, the Collection Assistant is responsible for the following:


  • Troubleshooting access issues to subscribed electronic resources
  • Managing library holdings in various e-resource systems
  • Monitoring the general Collections inbox
  • Managing client requests in Assyst (web-based ticketing system)
  • Compiling and updating lists and files using various software applications
  • Assisting Collections staff with subscription renewals and e-resource usage statistics
  • Digitizing print licenses
  • Sorting and distributing Collections print mail
  • Performing other related duties as required

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Successful completion of secondary school according to provincial standards.

A Library Technician Diploma would be an asset.


For information on certificates and diplomas issued abroad, please see Degree equivalency


  • Experience in the use of Microsoft Office suite including Word, Excel, and Outlook.
  • Experience searching online databases.
  • Experience responding to client inquiries.


The following would be considered assets:

  • Experience with an Integrated Library System (ILS) other web-based library tools.
  • Experience working with bibliographic information or metadata.

Condition of Employment

Reliability Status

Language requirements



Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Proficiency in the use of Microsoft Office suite including Word, Excel, and Outlook.
  • Proficiency in searching online databases.
  • Proficiency in responding to client inquiries.
  • Knowledge of an Integrated Library System (ILS) or other web-based library tools.
  • Knowledge of bibliographic information or metadata.

Behavioural Competencies

  • Management services - Client focus (Level 1)
  • Management services - Communication (Level 1)
  • Management services - Conceptual and analytical ability (Level 1)
  • Management services - Teamwork (Level 1)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

From $40,550 to $53,765 per annum. 


  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.



As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities. Measures for accommodation are available to all candidates retained for further assessment.


Please direct your questions, with the requisition number (5092) to:


Telephone: 613-990-4498 

Closing Date: 17 December 2018 - 23:59 Eastern Time



For more information on career tools and other resources, check out Career tools and resources


Date Modified: 2018-12-05

If you encounter accessibility issues using this site, please call 1-613-993-0762 or email us at NRC-Staffing/ for assistance.

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