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Business Services Advisor

Priority may be given to the following designated employment equity groups: Women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities. 


City: Within the nearest National Research Council Office across Canada

Organizational Unit: National Programs and Business Services Branch 

Classification: AS-4 

Tenure: Continuing 

Language Requirements: Bilingual Imperative BBB/BBB 


Work Arrangements: Due to the nature of the work and operational requirements, this position will require some physical presence at the NRC work location identified in the form of a hybrid work arrangement (a combination of working onsite and offsite).

The NRC Advantage

Great Minds. One Goal. Canada's Success.


The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.


We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.


At the NRC, we know that diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, a safe and respectful work environment, and contributing to a more inclusive Canadian innovation system.  We welcome all qualified applicants and encourage you to complete the employment equity self-declaration questions during the job application process.


Please let us know of any accommodation measures required to help you to be assessed in a fair and equitable manner. Please note that the information you provide will be treated confidentially. 

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
We are looking for a Business Services Advisor (BSA) to join the Business Management Directorate of our National Programs and Business Services (NPBS) Branch. The BSA would be someone who shares our core values of Integrity, Excellence, and Respect, and Creativity.
The Business Management Directorate (BMD) develops business reports and provides strategic business-related advice to NRC senior management, is responsible for establishing key business development and Intellectual Property (IP) commercialization policies and frameworks and training research centre-based business teams as required. The BMD also leads NRC’s Business Development Community of Practice (BDCoP) and provides leadership for select cross-functional IP commercialization initiatives.

Reporting to the Director Business Management, you will undertake research, synthesis and analysis of qualitative and quantitative information on bookings, pipelines and key client relationships to provide reports for senior management decision-making; develop presentation and training materials; lead event development, planning and coordination of the BDCoP; and assist the IP Commercialization Lead in managing IP commercialization initiatives and relationships with potential licensees.

Being in a dynamic position means that the workdays are always evolving, challenging and motivating. This position will appeal to a person who is well organized, who is detail-oriented, and who enjoys working as part of a multidisciplinary team to deliver excellent client service. If you’re that person, then this is the perfect role for you!

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:


Bachelor’s degree in Science or Business or Public Administration.

An equivalent combination of work-related experience, training and education would also be considered.


For information on certificates and diplomas issued abroad, please see Degree equivalency


  • Significant and recent experience in client service and/or customer support in a research and technology organization;
  • Recent experience in research, quantitative and qualitative analysis and report and presentation preparation;
  • Experience in establishing collaborative working relationships and managing multiple stakeholder interests;
  • Experience in event planning and management.

* Significant and recent refer to at least two (2) years of experience within the past five (5) years.

Condition of Employment

Reliability Status

Language Requirements

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Demonstrated analytical and problem solving skills including ability to analyse complex data sets to develop strategic insights;
  • Demonstrated ability to manage needs of multiple stakeholders;
  • Ability to organize information and communicate clearly and effectively in writing;
  • Knowledge of technology commercialization would be considered an asset.

Behavioural Competencies

  • Management services - Client focus (Level 2)
  • Management services - Communication (Level 2)
  • Management services - Conceptual and analytical ability (Level 2)
  • Management services - Initiative (Level 2)
  • Management services - Results orientation (Level 2)
  • Management services - Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services


View all competency profiles


Relocation assistance will be determined in accordance with the NRC's directives.


From $69,087 to $81,221 per annum. 


In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.


NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.


  • Candidates who have Second Language Evaluation (SLE) test results should include these results with their application.
  • A pre-qualified list may be established for similar positions for a one year period.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • We thank all those who apply, however only those selected for further consideration will be contacted.



Please direct your questions, with the requisition number (19747) to:


Telephone: 819-431-8570 

Closing Date: 8 June 2023 - 23:59 Eastern Time 



For more information on career tools and other resources, check out Career tools and resources


*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.


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