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Client Engagement Advisor, Halifax

City: Halifax 

Organizational Unit: Industrial Research Assistance Program 

Classification: RCO 

Tenure: Continuing 

Language Requirements: English

The NRC Advantage

GREAT MINDS. ONE GOAL. CANADA'S SUCCESS. 

 

The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.

 

We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.

 

At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system. 

 

NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, aboriginal peoples and persons with disabilities.

 

Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
 
We are looking for a Client Engagement Advisor (CEA) in Halifax to support our Industrial Research Assistance Program (IRAP).  The CEA would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

 

The National Research Council of Canada (NRC) itself is home to one of the country’s best known government support programs for small and medium-sized innovative companies – the Industrial Research Assistance Program, commonly known as IRAP.  In 2018, the Government of Canada designated IRAP as one of four flagship programs that will consolidate program initiatives and focus on providing customized support that Canadian businesses need to succeed and grow.


The uniqueness of IRAP has been the method in which NRC provides services to companies through a network of field staff known including Industrial Technology Advisors.  These people deliver both advice to our clients to further their business growth, and in some situations, make the case for IRAP to fund their client’s innovative projects. 


In 2019, IRAP is introducing a field team of Client Engagement Advisors whose role will include scouting for new IRAP clients; providing advisory services to new and existing IRAP clients and helping innovative Canadian SMEs understand how IRAP and other government programs can support their growth. Do you think you have what it would take to be part of this dynamic and exciting team? Are you passionate about clients? Love getting involved in providing timely and impactful advice to innovative firms? Have a gift at sharing your wisdom with others and finding the way that will help them succeed?
 
We are looking for a highly qualified Client Engagement Advisor in Halifax to support our technical sector and regional office. A seasoned industry professional who is absolutely enthusiastic about helping innovative Canadian companies grow and prosper is the best fit for our team.  We need someone who see the potential in a business and is driven to find the resources that can move the firm to the next level.  

 

As an ideal member of this team, you are focused on results, but you also understand that large success can sometimes mean taking risks.  You are honest and frank, but at the same time offer a gentle helping hand to your clients.

Your Challenge, Cont

IRAP is a program that is growing rapidly and full of opportunity and excitement.   We are changing fast and must remain agile.  But more than this – so are our clients.   We need people who champion change and look for ways to apply their vast knowledge and experience in innovative ways to the benefit of their clients.
 
We are also looking for someone who is technology convener and would thrive in our environment and create success all around them.   The job action is going to remain open for anticipatory staffing and we will be screening and assessing potential candidates throughout the next six months.   Apply early and don’t miss out on this opportunity. 
 
As an employer who values diversity in its workforce, we encourage and welcome women, visible minorities, aboriginal peoples and persons with disabilities to apply to our positions.
 
Are you ready to be part of Canada’s tomorrow?

Screening Criteria

Screening is conducted based on understanding how you meet both the Education and the Experience criteria discussed in this poster below. As such, candidates must provide a cover letter that clearly articulates how and where they meet the criteria. In order to be given further consideration as candidates:


Please identify in your cover letter your knowledge of the innovation ecosystem in Nova Scotia.

Education

This position requires a university degree in engineering, science, or a related field.
 
An advanced degree in business administration, finance, management, marketing or a related field may also be considered.

 

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

Significant = 2-7 years and Extensive = over 7 years.
 

  • Extensive entrepreneurship and /or business management in the context of SMEs that commercialize technology-based products and services.
  • Experience researching and interpreting information and communicating effectively both in writing and verbally.
  • Significant experience building and managing relationships with businesses and/or government departments or programs which support innovative Canadian SMEs.
  • Experience working in the innovation ecosystem in Nova Scotia.
  • Experience in international business development; strategic growth planning; developing and commercializing innovative products or services; and/or intellectual property management will be considered an asset.
Condition of Employment
  • Reliability Status
  • Valid driver's license and access to the use of a vehicle
  • Travel will be required
Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies
  • In-depth knowledge of the Canadian innovation system, Canadian business dynamics, commercialization of technology, and related economic and strategic issues. 
  • Knowledge of Regional (Nova Scotia) and local (Halifax) private and public funding programs or sources, expertise and facilities, as well as an awareness of global opportunities relevant to innovative SMEs.
  • Knowledge of Project management methodologies.
  • Ability to manage multiple projects simultaneously.
  • Ability to gather, analyse and disseminate competitive technical and business intelligence.
  • Knowledge of business development, scouting and client relationship management.
Behavioural Competencies
  • Management services - Client focus (Level 3)
  • Management services - Communication (Level 3)
  • Management services - Initiative (Level 3)
  • Management services - Networking (Level 3)
  • Management services - Teamwork (Level 3)
Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Services

 

View all competency profiles

Relocation

Relocation assistance will be determined in accordance with the NRC's directives.

Salary Range

This position is classified as a Research Council Officer (RCO), a group that is unique to the NRC. The RCO group uses a person-based classification system instead of the more common duties-based classification system. Candidates are remunerated based on their expertise, skill, outcomes and impacts of their previous work experience. The salary scale for this group is vast, from $55,541 to $157,009 per annum, which permits for employees of all levels from new graduates to world renowned experts to be fairly compensated for their contributions. 

Notes
  • ASSIGNMENTS AND SECONDMENTS MAY BE ACCEPTED
  • A pre-qualified list may be established for similar positions for a one year period.
  • NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
  • The incumbent must adhere to safe workplace practices at all times.
  • PRIORITY MAY BE GIVEN TO QUALIFIED CANDIDATES WHO SELF IDENTIFY AS MEMBERS OF THE FOLLOWING DESIGNATED GROUPS: WOMEN, VISIBLE MINORITIES, ABORIGINAL PEOPLES AND PERSONS WITH DISABILITIES.
  • We thank all those who apply, however only those selected for further consideration will be contacted.

 

 

Please direct your questions, with the requisition number (9581) to:

E-mail: NRC.NRCHiring-EmbaucheCNRC.CNRC@nrc-cnrc.gc.ca

Telephone: 613-991-2024 

Closing Date: Posted until filled

 

 

For more information on career tools and other resources, check out Career tools and resources

 

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.

 

Date Modified: 2020-02-04

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