Director, Operations

Discover the possible

Anything is possible at the National Research Council (NRC). As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The Role

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.
 
We are looking for a Director, Operations to support our Medical Devices Research Centre. The Director, Operations would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.
 
Working closely with the Research Centre Director General, the Director, Operations is responsible for managing the Research Centre's operations, including the processes for the implementation of strategic, policy and business plans to enable the Research Centre to meet its objectives in the provision of research and technology development support to the relevant sector. The position provides oversight of support programs including interface with corporate common services and the Health, Safety and Environment Branch, and ensures the alignment, operational efficiency and integration of services.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

• Degree in science, engineering or business. Preference may be given to candidates with a combination of technical and business education.
• Project Management Certification would be considered an asset.
• Training in Occupational Health and Safety would be considered an asset.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Experience in providing strategic and tactical leadership in the management of operational issues in a complex environment (i.e. scientific research), developing and implementing operational/strategic/business plans, policies, procedures, best practices or programs and in identifying areas of improvement and innovation.
• Experience in providing strategic and operational analysis, advice and recommendations to senior management on complex organizational initiatives/issues to enable decision making (such as strategic planning, finance, human resources, scientific facilities management, information management and information technology) and then execute those decisions.
• Significant and recent experience managing human resources including direct supervision of staff, assignment of work and managing employee performance.
• Experience establishing and maintaining productive client relations, strategic partnerships or networks with internal and external stakeholders.
• Significant experience in overseeing the design and construction of scientific facilities.

Condition of Employment

Secret (II)
Travel may be required

Language Requirements

Bilingual Imperative CBC/CBC 

Note: In the event that no qualified bilingual candidates are identified, NRC may consider unilingual candidates who will be required to commit to achieving these levels within two years.

Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

• Knowledge and understanding of the following business functional areas: strategic and operational planning, financial management, Human Resources Management, Occupational Health and Safety and project management.
• Ability to demonstrate strong business acumen, analyze complex information to provide strategic advice and recommendations and to use sound judgment to deal with matters in an appropriate and timely manner.
• Ability to manage effectively and lead people through complex and continuously changing business and technology environment while keeping employees engaged.
• Ability to foster strong and positive working relationships among internal and external stakeholders.

Behavioural Competencies

• Inspirational Leadership (Level 3)
• Strategic Outlook and Alignment (Level 3)
• Drive for Results and Efficiency (Level 4)
• Leverage Collaborative Relationships (Level 3)
• Financial Management (Level 3)
• Client Relationship Management (Level 3)
• Industry Sector Knowledge (Level 3)
• Human Resources Management (Level 3)
• Self-Awareness (Level 3) 

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Management Competencies (MG)

View all competency profiles

Compensation

From $139,391 to $167,243 per annum. 

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre-qualified list may be established for similar positions for a one year period.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.